Privacy Policy

The Hain Celestial Group, Inc.

(Effective January 24, 2023)

Last modified: November 19, 2024

The Hain Celestial Group, Inc. is committed to the privacy and security of personal information. The purpose of this Privacy Policy (“Policy”) is to provide you with information about how Hain Celestial collects, uses, discloses, and safeguards certain of the personal information and data (collectively, “personal information”) it gathers. It also describes options you have concerning your personal information. In general, our processing of personal information is designed to improve the purchasing experience of consumers and to provide relevant information about our products, services, and promotions.

About this Policy

This Policy describes the privacy practices of Hain Celestial and its subsidiaries, divisions, and affiliates (collectively and/or individually, “Hain Celestial”, “Company”, “our”, or “we”). Except as otherwise provided, it applies to our interactions with our customers and visitors, including, but not limited to:

Use of our websites, including mobile websites, applications
Visits to our stores/locations or attendance at one of our events
Phone and email communications
Social media interactions on our websites and other third party websites like Facebook, YouTube, Pinterest, Google+/Currents, Instagram and Twitter
Viewing our online advertisements or emails
Through our authorized service providers

Please read this Policy carefully before using the Website or submitting information to us. By accessing or visiting the Website, you indicate your understanding that the collection, use, and sharing of your information is subject to the terms of this Policy and our Terms of Use. Except as otherwise noted, any capitalized terms not defined in the Policy have the meaning set forth in the Terms of Use. If you do not consent to the collection, use, and sharing of your information as described in this Policy, please do not provide us with such information. The nature of our business requires that we gather and maintain information that is of a personal nature that you may wish to keep protected. This Policy does not apply to third-party websites accessible through our Website or other applications.

Personal Information We Collect

As described below, the Company may collect or has collected the following categories of personal information (“PI” or “personal information”). We may add to the categories of personal information we collect about you. In that case, we will inform you.

Identifiers and Contact Information. This category includes names, addresses, telephone numbers, mobile numbers, email addresses, signatures, account names, dates of birth, bank account information, and other similar contact information and identifiers.

Protected Classification Information. This category includes characteristics of protected classifications under California or federal law.

Commercial Information. This category includes, without limitation, products and services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

Education Information. This category includes, without limitation, information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. section 1232g, Sec. 1232g; 34 C.F.R. Part 99).

Internet or Other Electronic Network Activity Information. This category includes, without limitation, browsing history, search history, or a consumer’s interactions with a website, application, or advertisement.

Geolocation Data. Such as location information when using one of our apps.

Audio, Electronic, Visual, Thermal, Olfactory, or Similar Information. This category includes, for example, information collected from voicemail messages, while speaking with one of our service representatives, and/or by video camera.

Biometric Information. This category includes, without limitation, an individual’s physiological, biological, or behavioral characteristics used or intended for use – singly or in combination with each other or with other identifying data – to establish individual identity.

Professional and Employment-Related Information. This category includes, without limitation, information regarding job applications, information related to onboarding for payroll and benefits, and information needed for evaluating performance.

Sensitive Personal Information. This category includes:

social security, driver’s license, state identification card, or passport number;
log-in, financial account, debit card, or credit card number, in combination with any required security or access code, password, or credentials allowing access to an account;
precise geolocation;
racial or ethnic origin, citizenship or immigration status, religious or philosophical beliefs, or union membership;
content of mail, email, and text messages unless the Company is the intended recipient of the communication;
genetic data;
biometric information; and
information concerning health and sex life or sexual orientation.

Consumer Profile. This category includes information drawn from any of the categories above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, and behaviors.

NOTE: Personal information does not include certain categories of information, such as publicly available information from government records, and deidentified or aggregated consumer information.

Retention

We retain your personal information for as long as necessary to process your order, manage your relationship with the Company, and otherwise operate our business, and in accordance with the Company’s data retention schedule. We may retain your personal information for longer if it is necessary to comply with our legal or reporting obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, enforce our legal agreements and policies, address other legitimate business needs, or as permitted or required by applicable law. We may also retain your personal information in a deidentified or aggregated form so that it can no longer be associated with you. To determine the appropriate retention period for your personal information, we consider various factors, such as the amount, nature, and sensitivity of your information; the potential risk of unauthorized access, use or disclosure; the purposes for which we collect or process your personal information; and applicable legal requirements.

Why We Collect Your Personal Information

Set forth below are the business or commercial purposes for which we have or will use the PI we have collected about you. We may, in the future, use your PI for additional or different purposes. Before doing so, we will inform you and obtain your consent when required by law.

To provide you with information, products or services that you request from us.
To fulfill or meet the reason for which the information is provided. For example, if you purchase a product from us, we will collect your address for shipping purposes or to fulfill our tax collection and reporting obligations.
To contact you and/or provide you with email alerts, event registrations and other notices concerning our products or services, or events or news, that may be of interest to you.
To engage in marketing activities, including to help design products and services appropriate for our clients.
To communicate with you via social media concerning our products and services.
To carry out our obligations and enforce our rights including those arising from any contracts entered into between you and us, including for billing, payment, and collections.
To review, improve, and monitor our website, applications, online services, and overall client experience, including to provide customization to meet specific needs, ensure a consistent experience, and assess trends, interests, and demands of clients.
To provide customer service and engage in quality control activities concerning our products and services.
For testing, research, analysis and product and service development.
To respond to law enforcement requests and as required by applicable law, court order, governmental regulations, or other lawful processes.
As described to you when collecting your personal information or as otherwise set forth in the California Consumer Privacy Act, as amended.
To process applications for employment, as well as to evaluate and improve our recruiting efforts.
As necessary or appropriate to protect the rights, property, security, and safety of us, our employees, our consumers, our information systems, and the public.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

Sources of Personal Information

The categories of sources of PI are described below. The examples provided are for illustration purposes and are not exhaustive.

You. Examples of when we collect PI about you include:
- During a website visit, when you complete a web-form, or when you visit us at one of our stores, locations, or participate in an event.
- If you upload or share a photo, submit a request, submit information, or post other digital content through one of our websites, or via social media interactions on third party websites like Facebook or Twitter.
- If you participate in a sweepstakes, contest, promotion, program, clinic, or workshop.
- If you apply for or inquire about employment. See our Applicant Privacy Policy.
- In connection with your interactions with us as a registered user of our websites we may use tracking tools like browser cookies, flash cookies, and web beacons. See the Cookies and Other Tracking Technologies section below for additional information.
Your friends and family, such as when they provide your information through one of our refer-a-friend type features or programs. Persons who share such information in connection with those features or programs should only submit email addresses of individuals with whom they have a close personal or family relationship, who would be interested in receiving the communication, and who have authorized the sharing of their email address.
News outlets
Social media and related services
Advertising networks
Data analytics providers
Data brokers

Disclosure of Personal Information

In general, we will not disclose your personal information except with your consent or as described in this Policy. We may disclose your personal information for the same reasons that we may use it, as described in this Policy, which includes disclosing it to our affiliates and non-affiliates, as we deem necessary to carry out those purposes. We endeavor to choose affiliates and non-affiliates whose standards for the protection of data match ours.

The following chart describes the categories of personal information we have collected or may collect about you and, for each category, identifies the categories of third parties to whom we may disclose that information and the purposes for such disclosure.

Categories of Personal Information

Categories of Third Parties to Whom Disclosed & Purposes for Disclosure

Address and other identifiers – such as name, postal address, email address, phone number, account name, date of birth, social security number, driver’s license number, photograph, passport number, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers

NOTE: The information in this category may include the following elements of Sensitive Personal Information: social security number, driver’s license number, state identification card number, and/or passport number.

Third parties as directed by you. We may disclose your personal information to the third parties to whom you direct.

Our business partners. For example, we might disclose your personal information to one of our business partners for purposes of collaborating on providing services to you, or to invite you to an event we are organizing. These business partners should also have their own privacy statements that set out the manner in which they will collect, use, and disclose personal information. Where applicable, we encourage you to review each such business partner’s privacy statement before signing on with them.

Third parties that perform services on our behalf. For example, we may disclose information to certain service providers, including professional service providers, information technology providers, payroll and benefits managers, and data storage companies. We might also authorize our service providers to collect personal information on our behalf.

Governmental entities, legal service providers. We may disclose your personal information in order to comply with the law. We may also disclose information if a government agency or investigatory body submits a request.